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Thanks for the reset suggestion Walter. Unfortunately no change - camera still can't find the update file.

I've copied it to the root of the CF card, alongside DCIM and MISC folders. I downloaded the file from both Australia and USA Canon sites to be sure I had the right file - identical size.

Any ideas?

My T3i is stuck on firmware 1.0.1 and can't get the camera to update. Camera is stock and has never had firmware updated.

I've downloaded the CCF11102.FIR file and instructions from Canon web site, formatted (low level) the SDHC card cleanly, and copied firmware file to root directory. Always get "Update file cannot be found" error on camera. Have tried with both 32GB and 8GB cards with no luck. I've tried copying the file, and extracting the zip to the card with no change.

File size is shown in explorer as 11.6 MB (12,232,284 bytes)

Any suggestions?

Edit: I also tried to update by downloading the latest EOS Utility program, but the Windows 7 x64 machine I'm using (on vacation) doesn't recognize the camera (nor does the Utility). I don't have the original USB cable with me, but used two different ones. Frustrating...