Messages

Nanomad,
     I'm happy to do that for you.  Can you recommend a tool that you prefer I use to do that?  Thanks again for your help.

edit** ok, great I will try a new build as well.  Thank you again!

Nanomad,
    A card reader.  I've actually used two card readers at this point.  One a stand alone USB type and another a port on our office printer.  I've gotten the BMPs to read on the camera after changing their format upon save but they won't display properly despite now showing up as selections in the ML crop mark menu.

Alex,
    Stop giving me a hard time.  I'm getting irritated at this point with you.  I'm going out of my way to help you guys here and you're acting like I'm a pain in your ass and a moron.  Cut it out. 
    Let's get back to the issue Alex.  Obviously I've demonstrated there's a problem and replicated it with ease across multiple cams and cards with screenshots.  The files are not formatted properly according to your own documentation.  I'm doing my best to help you resolve the issue by taking time away from my own work to help you.  I'm not the only one having this issue.  Maybe others have found a way to make it work or don't have the issue on other models.  I don't know.  The fact at this point is that is does not work in this situation.  I believe I'm working harder than you are to resolve the issue and I didn't even write this stuff.
    Change your tone and show your users some respect.  Thank you.

Tobias

Figured this out guys.  Though I haven't successfully solved it.

Your crop mark documentation states the BMP's are suppose to be OS/2 24 bit upon save.  None of your BMP's are properly formatted.  They are saved as 32bit BMP in 8bit indexed color.  Converting one of them to true RGB color in 8bit mode and saving as a 24bit BMP (via photoshop) makes the file visible in ML.  However the file doesn't display correctly.  That's more of an issue for you guys to resolve but it's evident now what the problem is.

Let me know your thoughts.  Thanks again for your continued help.

Thank you Alex.  Here's the output from one of the cards.


Directory of Z:\ML\cropmks

12/31/2009  05:00 PM    <DIR>          .
12/31/2009  05:00 PM    <DIR>          ..
07/23/2012  07:08 PM             7,420 CineSco2.bmp
07/23/2012  07:08 PM            11,560 CrssMtr2.bmp
07/23/2012  07:08 PM            19,748 Passport.bmp
07/23/2012  07:08 PM            12,036 PhiPhoto.bmp
07/23/2012  07:08 PM            12,894 PhiVideo.bmp

Thank you Francis. 

Yeah, I was thinking that too after I read that in some other stuff I found.  I tried that, as you described, on both cameras and everything else shows up as far as ML overlays go except for crop marks.  Oddly, when you press the "info" button on the 5D MKII it shows you the help about the crop marks which shows the images as thumbs.  I don't know if that info screen is just one image altogether or if it's actually showing thumbs of the crop mark images from the ML folder on the card or not.  You'd know best.

[Cards Used:]

Ok guys.  Repeated format and install process on multiple cards, some brand new out of the box.  The issue persists on both the 550D and the 5D Mark II. 

******
Cards Used:

P - LX series 16GB & 32GB Class 10 micro SD cards.

SanDisk Extreme 32GB Class 10 micro SD cards & CF class 10 & 20 cards.

******
Among all of these cards and both camera models the crop mark problem is replicated.  In all cases the overlay options are set to on for Global redraw and crop marks.  The latter reporting "N/A" but with no warning or instruction in red on the LCD screen anywhere as indicated should be there.  Auditing all cards post install shows the folder structure and presence of crop mark images as previously reported.

Please advise.  Thanks for your continued help on this!

Yes.  I can do that in a little while and I will report the findings back.  Thank you!

Yes.  Thank you Nanomad.

3 shots here.  https://plus.google.com/photos/110505606367597611743/albums/5805172822087844401

The crop mark image files exist in the folder as delivered and as previously noted in the original post.

This was also just replicated on the 5D MKII.  Same process.


In both cases on both models, there was no warning or indication in red on the LCDs giving direction as to what to do next in this case.

I realize there's a couple posts already out there on this but they're not helpful at all.  The administrator replies are lacking any useful information about the issue.  I know I'm not the only one with this problem based on a quick search on Google.  Let's get this one cleared up concisely please with detailed actionable responses to users having the issue.  Thank you ahead of time.

Upon fresh install of ML 2.3 onto a freshly formatted SD card as per PDF instructions onto a 550D with firmware 1.0.9 installed, everything seems to work just peachy.  Very nicely done work so thank you to all involved!  However, the crop marks do not function.  Validated their placement and file name structure in the folder as delivered with the ML 2.3 update against published PDF instructions on crop mark usage.  All is at it should be according to documentation.  As a test, I copied the crop mark image files into the root folder on the SD card in case there was some kind of read issue as earlier versions of ML simply had crop mark image files dumped into the root.  This doesn't work on the 550D.  Lastly, a repeat process of a fresh install into a fully formatted card was completed and does not resolve the issue either.

Some users have reported pressing various buttons on the camera itself that somehow magically makes the crop marks appear.  I tried this as well to no avail. 

Verified that Global Draw is on in conjunction with Crop Marks set to on (although it reports N/A when set on).  Tested Global Draw in all of its available settings.  Problem persists.

If there is a resolution to this, please let us know and perhaps update the UserGuide PDF to point out specific steps as they relate to getting crop marks to work consistently as in previous version of ML.

Thank you kindly for anyone's help on this issue!  Magic Lantern is an AMAZING tool and I'm a huge fan!

Best,

Tobias