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Messages - RRG

#1
So your first suggestion I could not follow through with because I am on a Mac and the file is for Windows

I was able to upgrade to 1.1.0 and tried downgrading to 1.0.9 but the file I got from http://web.canon.jp/imaging/eosd/firm-e/eosdigital7/download.html is not working. anytime I put the .fir file onto the SD card and try updating firmware it says that the update file cannot be found.
#2
General Help Q&A / Will not install, not sure what to do
February 15, 2017, 05:44:07 PM
I get a screen that says:

"Incorrect firmware version

Expecting a Canon 550D with firmware version 109.

Please reinstall Canon firmware 109 even if you already have this version"

I have reinstalled 1.0.9 even though the camera was current with firmware and I am still getting the error. I am unsure of what I could be doing wrong.